POLICY

Frenchie Alice, a company registered with the Lyon Trade and Companies Register under number 797 730 090, with its registered office at 30 Avenue Maréchal Foch, 69006 Lyon, FRANCE , represented by Alison BALTY acting in his capacity as sole proprietor (hereinafter referred to as “Frenchie Alice”), sells online French as a Foreign Language (FLE) training programs. As part of its activities, Frenchie Alice operates the website accessible at https://frenchiealice.com (hereinafter the “Website”) to offer its services.

This Privacy Policy (the “Policy”) aims to describe how Frenchie Alice (also referred to as “we”, “our”, “us”) processes the personal data of Frenchie Alice’s clients and prospects (whether or not they are users of the Website), as well as users of the Website (all of these individuals being hereinafter collectively referred to as the “Data Subject(s)”, “you”, “your”).

Respecting your privacy and personal data is a top priority for Frenchie Alice, which is committed to processing your data in compliance with French Data Protection Law No. 78-17 of January 6, 1978, as amended, the EU General Data Protection Regulation (GDPR) No. 2016/679 of April 27, 2016, and the guidelines and recommendations of the CNIL (collectively referred to as the “Applicable Regulations”).

1. Identity and contact details of the data controller

Frenchie Alice mainly acts as the data controller for personal data collected in the course of its professional activities.

If the data subject wishes to exercise any of their rights provided for by the applicable regulations and mentioned in Article 7 of this policy, they may contact Frenchie Alice by one of the means listed below, specifying their identity and the precise purpose of their request (proof of identity may be requested if there is any doubt about the requester’s identity).

For any questions regarding the use of your data and your rights, you may contact Frenchie Alice:
• by email at: contact@frenchiealice.com, or
• by post addressed to Frenchie Alice, Alison BALTY, 30 avenue du Maréchal Foch, Bureau 3, 69006 Lyon, France.

2. Personal data collected

As part of its data processing activities, Frenchie Alice may collect the personal data of the data subject, in particular when the latter:
• browses the website and uses its features;
• subscribes to the services offered by Frenchie Alice;
• contacts Frenchie Alice to obtain information about the services offered;
• exercises their rights as provided for by the applicable regulations.

This data includes:
identification data (such as last name, first name, postal address, date and place of birth, email address, telephone number, postal address, and native language), billing data, payment data, and connection and browsing data (through the use of cookies).

Under no circumstances may Frenchie Alice be held liable in the event of a breach of this policy by a data subject or a third party.

3. Necessity of Collecting Personal Data

We collect certain personal data in order to:
• verify the identity of individuals registering for our courses,
• communicate with participants to answer questions or provide course-related information,
• grant access to the training platform and its educational content,
• manage invoicing and administrative follow-up.

Providing this information is necessary to use our services. If you choose not to provide these details, we will not be able to grant access to the training.

4. Applicable Principles

When processing personal data, Frenchie Alice undertakes to comply with the following principles:
• take all appropriate security measures to protect the personal data of data subjects that it accesses in the course of its activities, in particular against any destruction, loss, alteration, unauthorized disclosure, or access;
• apply the principle of data minimization, meaning that Frenchie Alice collects only the personal data necessary for the processing purposes described in this article.

5. Data Retention

Frenchie Alice retains personal data for as long as the data subject does not request its deletion. Data subjects can request the deletion or correction of their personal data at any time.

6. Recipients of Personal Data

Your personal data may only be disclosed to the following recipients or categories of recipients, within the limits of their responsibilities and to the extent strictly necessary to achieve the purposes described in Article 3 of this policy:
• authorized personnel of Frenchie Alice,
• service providers such as Teachizy, Educaplay, or other providers engaged by Frenchie Alice to deliver certain services,
• the website hosting provider, Hostinger International Ltd., with registered address at 61 Lordou Vironos Street, Lumiel Building, 4th Floor, 6023 Larnaca, Cyprus, registration number HE 301365.

Frenchie Alice may also disclose personal data to comply with legal or regulatory obligations, court orders, subpoenas, or other judicial processes, or in the event that Frenchie Alice transfers all or part of its assets to a third party.

Under no circumstances will Frenchie Alice sell personal data to third parties for their own purposes. The data subject remains the owner of the personal data they have provided.

7. Data Subject Rights

7. Data Subject Rights

7.1 Your Rights
In accordance with applicable law and within the conditions and limits provided by it, each data subject has the following rights regarding the processing of their personal data:
• Right of access: to request confirmation of whether personal data concerning them is being processed, and if so, to access such data and certain information about its processing (Article 15 of the GDPR).
• Right to rectification: to request correction of inaccurate or incomplete personal data (Article 16 of the GDPR).
• Right to erasure: to request deletion of personal data, under the conditions specified in Article 17 of the GDPR.
• Right to restriction of processing: to request the limitation of processing in the cases provided by Article 18 of the GDPR.
• Right to object: to object to the processing of personal data when the processing is based on Frenchie Alice’s legitimate interests, provided the data subject gives reasons relating to their particular situation (Article 21.1 of the GDPR).
• Right to object to marketing: to object to the processing of personal data for direct marketing purposes, including profiling (Article 21.2 of the GDPR).

7.2 How to Exercise Your Rights
To exercise any of these rights, the data subject can contact Frenchie Alice by email at contact@frenchiealice.com or by post at:
30 Avenue du Maréchal Foch, Bureau 3, 69006 Lyon, France.

The request should specify the identity of the data subject and the precise nature of the request. A proof of identity may be requested if there is doubt about the identity of the requester.

For managing cookies and other tracking tools, please refer to Article 8.

Frenchie Alice will provide a written response to the request within 60 days.

If, despite contacting Frenchie Alice and receiving a response, the data subject considers that their rights have not been respected, they may file a complaint with the competent supervisory authority. In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL).

8. Cookies

Frenchie Alice does not use cookies on this website. No tracking or advertising cookies are placed, and your personal data is not collected through cookies. Only strictly necessary technical cookies, if any, required for the basic functioning of the site may be used.

9. Updates to the Policy

Frenchie Alice reserves the right to modify or update this policy at any time. Any changes or updates will take effect immediately upon being published on the website. You are encouraged to review this policy each time you visit the site. The version in effect is the one available on the date of your visit.

10. Applicable Law

This policy is governed by French law.

11. Disputes

Any disputes arising from this policy shall be submitted to the competent courts of Lyon, France.